Terms

Terms of Service

Tactical 8, LLC

 

BY ACCESSING AND USING THIS SERVICE AND/OR GOOD, YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS AND PROVISION OF THIS AGREEMENT. IN ADDITION, WHEN USING THESE PARTICULAR SERVICES AND/OR GOODS, YOU SHALL BE SUBJECT TO ANY POSTED GUIDELINES OR RULES APPLICABLE TO SUCH SERVICES AND/OR GOODS. ANY PARTICIAPTION IN THIS SERVICE AND/OR GOOD WILL CONSTITUTE ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ABIDE BY THE ABOVE, PLEASE DO NOT USE THIS SERVICE AND/OR GOOD.

 

Privacy Statement. Tactical 8, LLC, takes the privacy of all users very seriously. The following privacy statement will outline, Tactical 8 LLC’s policy and procedures on person information.

If there are ever any questions regarding our policy and/or procedures on collection of private information, please contact us at customerservice@tactical8.us or via phone 910-219-7763.

Personal Information Collected. Personal information will only be collected when voluntarily provided by the end-user. Such personal information requested to be provided voluntarily include; Name, Billing and Shipping address, Email address (for shipping information), Phone number, credit card information (including credit card number, expiration date, and CVV). Tactical 8, LLC will never ask for a birthdate or social security number.

How will Personal Information be Used. Personal information collected will only be used to (1) provide the goods and services requested, (2) to process payment for shipment of goods, and (3) to answer any questions regarding our services and/or goods, billing, and payment methods.

Disclosure of Personal Information. No personal information, including payment information, will be used for advertising. In addition, no information will be shared, given or sold to any third parties, unless (1) we are required to do so in response to a subpoena, court order or other legal process, and/or (2) it is necessary to protect our property rights related to our website. Any aggregate, non-personal information may be shared at our discretion, about website usage with unaffiliated third parties. Such aggregate non-personal information will not contain any personal information about users. Payment information (except for last 4-digits of credit card used) will be destroyed once payment has been processed and approved.

Protection of your Personal Information.  We strive to protect all personal information, however, we cannot ensure or guarantee the security of any information provided and transmitted by you, or received from us. Our checkout is a secured website that will never log your entire credit card number in one spot, thus providing more security. In addition, all Tactical 8 LLC limits access to personal information to pertinent employees only. Employees with a business reason only, will have access to this information, and are educated on the importance of maintaining the personal information of customers. Security arrangements are reviewed from time to time, as deemed fit by Tactical 8, LLC.

From time to time, Tactical 8, LLC reserves the right to change this privacy statement, without notice to the user.

Disclaimer. This site is offered to provide goods and information, only. This site is and will not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and will not be responsible or liable for any error or omission in that information.

Payment Policy. All major credit cards are accepted by our website. During the checkout process, and upon submitting your order, you authorize Tactical 8, LLC to process your credit card information for payment of good and services. Your credit card will not be automatically run by the Tactical8.us website. Credit card, and billing information will be ran through Tactical 8, LLC’s credit card processing website. Upon approval of payment, credit card information (expect for last 4-digits of credit card) will be destroyed, and the order will be pulled for shipping. Please see the following Exchange/Returns for how to handle exchanges, returns and refunds.

Exchanges/Returns. No exchanges and/or returns will be accepted for color/shade of boots. Any returns/exchanges being made for comfort, sizing and/or style, will only be accepted if boots are new, in an unworn condition, with all labels and tags still attached, with original packaging. It is the sole discretion of Tactical 8, LLC whether a return/or exchange will be accepted. All exchanges and/or returns must be submitted within 30 days from purchase. This policy for exchanges and/or returns is only valid on boots purchased directly from www.Tactical8.us.

Exchange Process. You will have 30 days from purchase to submit a request for exchange. Once the request has been approved for exchange, the customer will be responsible for shipping the item back to Tactical 8, LLC, in addition to the shipping of the exchanged item back to the customer. Once the exchange is received, please allow 3-5 days for a Tactical 8 employee to handle and inspect the boots to ensure they can be resold. If the boots are deemed in a condition to be resold, they will be placed back in inventory, and the item requested for exchange will be packaged. It is the sole discretion of Tactical 8, LLC, whether the exchange is accepted. The customer will be required to provide credit card information, at time of sending exchange in (as it was previously destroyed for security). Once the payment has been approved, the return shipment will be sent-out.

If the boots are not in a condition that can be re-sold, the boots will be sent back to the customer. The customer’s credit card that was provided upon returning the exchange, will be charged for return shipping.

Returns.  If for any reason, you are not satisfied with the product within 30 days from purchase, please contact us to start the return process. If the product is still new, in an unworn condition, with all labels and tags still attached, with original packaging, we will most likely accept the return. However, it is the sole discretion of Tactical 8, LLC, whether the return is accepted. The customer will be responsible for return shipping to Tactical 8, LLC. Once the return has been approved, and the product has been received please allow us 3-5 days to process the return. A Tactical 8 employee will inspect the boots condition, again, if in a condition that can be resold the refund for the PRODUCT ONLY, will be refunded to the card provided by the customer prior to returning the product. Please allow 7-10 business days for the refund to hit your account.

If the boots are not in a condition that can be re-sold, the boots will be sent back to the customer. The customer’s credit card that was provided upon returning the exchange, will be charged for return shipping.

Again, once the full exchange and or return process has been completed, the credit card information (except for last 4-digits) will be destroyed for security purposes.

Warranty. We highly recommend registering your boots on our website under the ‘Contact Us’ page, under the link ‘Register your boot.’ This assists in making any possible warranty claims move a little faster. It is also recommend that you check out the full warranty policy under the same page. There is a one-year from purchase date, manufacturer defect warranty on boots, general and/or excessive wear and tear will not be covered. Warranties are non-transferable, and only apply to the original purchaser. Proof of purchase MUST be provided for any warranty claim submitted. If proof of purchase cannot be provided, warranty claims cannot proceed. Tactical 8, LLC reserves the right to approve or deny any warranty at its sole discretion.  

Transit of Goods. Tactical 8, LLC assumes no liability or responsibility for any damages incurred while in transit to final destination, by Tactical 8, LLC or any third party. As soon as third party takes over package for delivery, Tactical 8, LLC no longer has liability or responsibility for the product.

Notification of Change.  Tactical 8, LLC reserves the right to change any conditions listed from time to time, as it sees fit. Your continued use of this site will signify your acceptance of any adjustments made to these terms. If any changes are made to the privacy policy, it will be announced that the changes have been made on our home page, and on any other key pages. If any of the changes include how we use our customers’ personal information, notification by email or postal mail will be made to those affected. Any and all changes to the privacy policy will be posted to our site 30 days prior to the changes taking effect. You are hereby advised to re-read this statement on a regular basis.

 

To the maximum extent permitted by law, Tactical 8, LLC shall not be liable for any direct, indirect, incidental, consequential, or special damages or losses, whether tangible or intangible, resulting from authorized or unauthorized use of, or access to our products.

 

By clicking ‘Agree,’ and continuing to use our site, you are stating you have read and agree to Tactical 8, LLC’s Terms of Service.